AFES is a cooperative program with the United States Department of Defense and the American Red Cross. The Red Cross provides the following support to our military families:

• We ensure members of the U.S. Armed Forces and their families have timely and reliable emergency communications and case management services, 24 hours a day, worldwide. 
• We assist members of the U.S. Armed Forces and their families with timely, reliable access to emergency financial assistance through the military aid societies, 24 hours a day, worldwide.
• We have a 24 hour assistance line at Toll Free (888)590-3309. Our friendly volunteers are able to assist you.

If you do not have contact with a current or former service member, this option may provide you with a means to locate them. World-wide locators for the Army, Navy and Marine Corps charge $3.50 to look up a service member's unit of assignment or forward letters to active duty military personnel. The Coast Guard does not generally charge a fee.
Active duty and retired military, immediate family members (spouse, mother, father, grandmother, grandfather, brother or sister), and county, state or federal agencies are not required to pay the $3.50 fee. All civilians or civilian businesses must request information in writing and pay the appropriate fee.
A written verification of active duty status is $5.20 for all branches, including the Coast Guard. Checks or money orders should be made payable to "U.S. Treasurer." The Air Force requests their checks be made payable to "DAO-DE-RAFB."

Air Force World Wide Locator
Airmen and Officers AFPC-MSIMDL 550 C Street West, Suite 50
Randolph AFB, TX 78150-4752

Army World Wide Locator
Enlisted and Officers Enlisted Records and Evaluation Center
8899 East 56th Street
Indianapolis, IN 46249-5301

Coast Guard Commandant
Enlisted and Officers (CGPC-ADM 3)
U.S. Coast Guard
2100 Second Street, S.W.
Washington, D.C. 20593-0001

U.S. Marine Corps—CMC
Enlisted and Officers (MMSB-10)
2008 Elliot Road, Room 201
Quantico, VA 22134-5030

Department of Navy
Enlisted and Officers Navy Personnel Command
NPC Integrity Drive
Millington, TN 28055-0212